Contact Printer Technical Help
TOLL FREE: -1(845) 445-1674
Get expert help with printer issues and setup online.
Location
We provide expert online printer support including setup, troubleshooting, and software installation for all printer issues.
Contact
Online service only
Toll-Free: 1-(845) 445-1674
Email: printertechnical01@gmail.com
Website: www.printertechnical.com
Support
Virtual assistance available
Time
Mon - Fri
24/7 available
Help
Remote printer support
Service
TERMS AND CONDITIONS OF SERVICE
1. Introduction and Acceptance of Terms
This document sets forth the Terms and Conditions (the "Agreement") that apply to your access to and use of the Printer Technical website and all related technical support services (collectively, the "Services").
The website www.printertechnical.com is owned and operated by Printer Technical
By accessing or using our Services, you ) agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all the terms and conditions of this Agreement, you may not access the website or use the Services.
Toll-Free: 1-(845) 445-1674
Email: printertechnical01@gmail.com
Website: www.printertechnical.com
2. Description of Services
Printer Technical provides technical support services primarily focused on resolving issues related to printers, including but not limited to:
Printer setup, installation, and configuration.
Driver installation, updates, and conflict resolution.
Troubleshooting connectivity issues (Wi-Fi, USB, Network).
Diagnosing and resolving common printer error codes and printing malfunctions.
Assisting with software compatibility related to printing (e.g., operating system issues affecting print jobs).
2.1. Remote Support
Services are primarily delivered via remote access. By requesting service, the Customer agrees to allow a Printer Technical technician to securely access their computer system over the internet.
Consent: The technician will only initiate remote access after obtaining the Customer’s explicit verbal or written consent for each session.
Termination: The Customer retains the right to terminate the remote session at any time.
Confidentiality: Printer Technical will make reasonable efforts to maintain the confidentiality of the Customer’s files and data, accessing only those areas required to perform the requested service.
2.2. Scope Limitations
Our Services are limited to the technical issues described above. Printer Technical does not provide or assume responsibility for:
Physical Hardware Repair: We do not provide physical repair or replacement parts for printers or computers.
Third-Party Warranties: We are not responsible for voiding any warranty on your hardware or software.
Data Backup: The Customer is solely responsible for backing up all data, software, and programs before requesting or allowing us to perform any Service.
3. Customer Responsibilities
The Customer agrees to the following:
Data Backup: The Customer must confirm that a full data backup has been completed before any remote technical support session begins. Printer Technical is NOT responsible for any loss of data, files, or settings that may occur during or after the provision of the Services.
Software Licensing: The Customer must possess valid licensed software required for the tasks (e.g., operating system, anti-virus, applications).
Cooperation: The Customer must cooperate fully with the technician, including providing necessary information, consent, and access to the system.
4. Payment, Billing, and Refund Policy
4.1. Fees and Billing
Fees for our Services are specified before the service begins, either as a one-time fixed rate for a specific solution or an hourly rate (if applicable).
All fees are due immediately upon completion of the service, or as otherwise agreed upon with the technician.
4.2. Refund Policy
Printer Technical offers a limited refund policy:
Service Unsuccessful: If the Printer Technical technician is unable to resolve the specific, pre-diagnosed issue for which you paid, and has attempted all reasonable solutions, you may be eligible for a full refund of the specific service fee paid.
Time Limit: To qualify, the refund request must be submitted via email to printertechnical01@gmail.com within seven (7) days of the service date.
Exclusions: No refunds will be provided for issues that arise after the initial problem is resolved, problems caused by hardware failure, user error, subsequent virus infections, or third-party modifications made after our service.
5. Warranties and Limitation of Liability
5.1. Limited Service Warranty
Printer Technical provides a limited seven (7) day warranty on the specific issue that was repaired. If the exact same, original problem re-occurs within seven days of the service date, we will re-address the issue one time at no additional charge.
5.2. DISCLAIMER OF WARRANTIES
The Services are provided "AS IS" and "AS AVAILABLE." Printer Technical expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the service will be continuous, error-free, or completely secure.
5.3. LIMITATION OF LIABILITY (CRITICAL CLAUSE)
You agree that Printer Technical and its employees shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, loss of data, or loss of goodwill, resulting from the use or the inability to use the Services.
In no event shall the total liability of Printer Technical to you for all damages, losses, and causes of action exceed the amount you paid to Printer Technical for the specific Services giving rise to the claim.
6. Governing Law and Dispute Resolution
6.1. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of [Knightdale NC 27545], without regard to its conflict of law principles.
6.2. Dispute Resolution
Any dispute arising out of or relating to this Agreement or the Services shall first be resolved through informal negotiation between the parties. If the dispute is not resolved within thirty (30) days, the parties agree to submit the dispute to binding arbitration in 1106 Hadel Place Knightdale NC 27545 under the rules of the American Arbitration Association, or other agreed-upon method.
7. Changes to the Terms and Conditions
Printer Technical reserves the right to amend this Agreement at any time by posting the updated terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms and Conditions.
8. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Printer Technical Email: printertechnical01@gmail.com Toll-Free: 1-(845) 445-1674 Website: www.printertechnical.com